In our continued endeavor to serve our beneficiaries better, CSD had developed and launched a Grievance Redressal App in 2018 on Google Play Store (Android Only), to automate product related complaint management system.

The app has now been revamped to include suggestions/ feedback related to URC/ Depot as well as suggestions for improvement. The back-end application will help in monitoring all complaints, feedback and suggestions efficiently and transparently. We would therefore request our beneficiaries to exploit this app to its full potential and help us in serving you better.

Jai Hind